1. Web Services Integration – ServiceNow
  2. What is integration?
  3. Type of Integration
  4. Basic Requirements for Integrate any system
  5. Integration Testing Tools
  6. Integration Module
  7. Inbound Integration
  8. SOAP VS REST API
  9. Table API Web Service – REST
  10. Direct web services – SOAP
  11. Import Set Web Service – SOAP
  12. Import Set API – REST
  13. Scripted Web Services – SOAP
  14. Scripted Web Services – REST
  15. SOAP Message – Outbound
  16. REST Message – Outbound
  17. ServiceNow to ServiceNow Incident Integration
  18. OAuth 2.0 Authentication
  19. ServiceNow – OAuth application connect
  20. Access Token VS Refresh Token

Direct web services – SOAP

A direct web service is available for any table in the system if the correct access control list is configured.

For SOAP API required service account must have SOAP Role.

The supported format of the incoming message is document style literal XML SOAP documents (Document/Literal)

Example URL: https://<instance name>.service-now.com/incident.do?WSDL

Below operations are available :

Below Parameter used to optimize script

  • __encoded_query – Specify an encoded query string to be used in filtering the returned results.
  • __order_by – Instruct the returned results to be ordered by the specified field.
  • __order_by_desc – Instruct the returned results to be ordered by the specified field, in descending order.
  • __exclude_columns – Specify a list of comma delimited field names to exclude from the result set.
  • __limit – Limit the number of records that are returned.
  • __first_row – Instruct the results to be offset by this number of records from the beginning of the set.
  • __last_row – Instruct the results to be limited by this number of records from the beginning of the set, or the __start_row value when specified.
  • __use_view – Specify a Form view by name, to be used for limiting and expanding the results returned.

Using SOAP UI we will test this scenario, lets see how SOAP UI looks like:

SOAP UI

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