Here is our latest blog that you can see
- Create a field on Incident form called Expected Data, if incident move to Pending this date will be add 7 days from current date
- For Critical Priority, font will be bold and background will be red
- If priority is critical, Impact can be high & medium. For another priority impact will be High, Medium & Low
- Populate list type of fields in servicenow in Incident Form
- Child Incident should close once parent Problem close
- Directly P1 Incident can’t be created
- From P3 & P4 user can’t derectly set to P1 but from P2 they can set P1
- Only Admin should be able to see Resolution Information tab
- How to Marge Esignature with PDF in HRSD
- Discovery Phases & Setup