ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.
Service Portal allows you to build a mobile-friendly experience for your users. It interacts with parts of the Now Platform, so users can access specific platform features using Service Portal.
Project Portfolio Management provides a simplified, team-oriented approach to Project Portfolio Management and IT development by combining several individual applications.
A transform map is a set of field maps that determine the relationships between fields in an import set and fields in an existing ServiceNow table, such as Incident [incident] or User [sys_user].
IT Operations Management (ITOM) refers to the set of processes, tools, and techniques used to manage and optimize the IT infrastructure and operations of an organization. ITOM includes the management of hardware, software..