Categories:
  1. Service Portal Introduction
  2. Service Portal Training Content
  3. Service Portal Object
  4. Portal Backend Structure
  5. Portal Module & Element
  6. Service Portal Configuration
  7. Build a new Portal
  8. Create Header Menu
  9. Data Preview from Server Side to HTML
  10. HTML Basic
  11. Get Incident Data & Show in a table
  12. Call HTML to Client Script
  13. Call Server Side Script for Action
  14. ServiceNow OOB Widget Provide for Portal
  15. Javascript popup VS SPModal
  16. spUtil – Client Dependency Service Portal
  17. Widget Embedded
  18. Send data from one widget to another
  19. GlideSPScriptable API on Server Side
  20. Angular Template
  21. $location, $timeout, $uibModal & $watch Services
  22. Use HTTP Service or REST Call on ServicePortal
  23. Angular Directive & Angular Filter
  24. Create a custom list widget with pagination, order, and filter
  25. ServiceNow Custom Component(Reference & Date Fields) in Service Portal
  26. Localization
  27. Create Own Theme
  28. Angular Provider & Dependency
  29. Service Portal Additional Details

Service Portal Introduction

Service Portal allows you to build a mobile-friendly self-service experience for your users. It interacts with parts of the Now Platform, so users can access specific platform features using Service Portal. It is an alternative to the Content Management System (CMS) based on more modern technologies.

Both expert developers and beginners can configure Service Portal.

Development Role Required:

  • Admin
  • sp_admin

Who can use access Service Portal?

End-user or service desk agent or any user (internal or external)

Service Portal Language supports

Front-end development language:

  • HTML
  • CSS
  • Bootstrap
  • AngularJS

Back-end development language:

  • ServiceNow Server Script
  • JavaScript
  • HTTP Service

Total Views: 1496

7 Responses

  1. Hi Rohit,
    Thanks for the Service Portal knowledge materials in depth.
    I just want to know is there any specific difference between ITSM Service Portal and CSM Service Portal.
    Please provide more in depth knowledge about CSM Service Portal.
    Thanks in advance.

  2. Hello,

    Could you please explain bulk approve/reject requests functionality in service portal

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