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This is post 11 of 11 in the series “Examination Centre” CIS-ITSM […]

Enhance your IT knowledge with SnowexpertRohit and be confident on it.

SNOWEXPERTROHIT is working with multiple partners and end customers to implement, develop, customize and support ITSM, ITOM, Service Portal. We creates learning video on important topics for your future reference.

What is ITSM & ITSM License

ITSM (IT Service Management) focuses on customer needs and IT services for customers rather than on IT systems. ITSM stresses continual improvement.

The main idea behind ITSM is the delivery of IT as a service. This goes beyond traditional IT support. Instead, ITSM is more inclusive. It describes the processes and tools IT teams use to manage IT services, end to end, and covers all information technologies within an organization.

What is ITBM & Different Applications under ITBM?

IT Business Management makes it easy to anticipate critical business requirements, allocate resources, and evaluate the value of your portfolio. It also enables you to prioritize new requests and deliver products efficiently.

What is ITOM

IT operations management (ITOM) is the management and strategic approach to planning, building, and operating digital services, technology, components, and application requirements in organizations.

The ServiceNow ITOM suite helps enable multiple components, including the automation of infrastructure discovery, compliance maintenance, services mapping, and events rationalization.

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