Question: Populate list type of fields in servicenow in Incident Form

Object: Business Rule – Before

Class: current

Script:

(function executeRule(current, previous / null when async / ) {

    // Add your code here
    if (current.contact_type == 'phone') {
        current.watch_list = '08e4bcf053231300e321ddeeff7b12f8,d987eee697fe211083d57c80f053af10'; // Help desk & End

    } else {
        current.watch_list = '';
    }

})(current, previous);