Inbound Action

ServiceNow Inbound email actions is a configuration which tells that how and what your ServiceNow instance will respond, when it receives email from user.

Below code can be used :

1. email.origemail – to get email of user
2. email.body_text – to get complete email body
3. email.body.priority – to get priority from email body
4. email.subject – to get email subject from mail
5. email.from – to get email id from email
6. email.importance – to get email importance flag