Categories:
  1. CIS-ITSM Exam Set 1
  2. CIS-ITSM Exam Set 2
  3. CIS-ITSM Practice Exam Set 3
  4. CIS-ITSM Practice Exam Set 4
  5. CIS-HR Exam Practice Set 1
  6. CIS-HR Exam Practice Set 2
  7. CIS-HRSD Exam Set 3
  8. CIS-CSM Practice Exam Set 1
  9. CIS-CSM Practice Exam Set 2
  10. CIS-CSM Practice Exam Set 3
  11. CIS-HAM Practice Exam Set 1
  12. Discovery Practice Exam
  13. Discovery Practice Exam 2

Top ServiceNow Certification Practice Exams:

  1. https://snowexpertrohit.com/child-document/servicenow-csa-set-1/
  2. https://snowexpertrohit.com/child-document/servicenow-cad-set-1/
  3. https://snowexpertrohit.com/child-document/cis-hrsd-exam-set-2/
  4. https://snowexpertrohit.com/child-document/cis-itsm-question-set-2/
  5. https://snowexpertrohit.com/child-document/cis-csm-practice-exam-set-1/
  6. https://snowexpertrohit.com/child-document/cis-ham-practice-exam-set-1

CIS-HAM Practice Exam Set 1

CIS-HAM Question Set 1

Leave your comments. Please let me know if you think any of the questions or answers are incorrect!

1 / 50

During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

2 / 50

When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?

  • Assigned to
  • Model
  • Model category
  • State
  • Stockroom
  • Substate

3 / 50

What is the default state of a newly created asset?

4 / 50

How does an end user determine what consumables they have consumed?

5 / 50

Which plugins for asset management functionality are inactive by default? (Choose three.)

6 / 50

What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

7 / 50

When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?

8 / 50

You may adjust a contract when it is in which of the following states? (Choose two.)

9 / 50

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

10 / 50

When creating a list report that groups all assets by product model, which table is used?

11 / 50

Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory. What audit statuses are displayed as part of the results? (Choose four.)

12 / 50

What is the default display name for an asset?

13 / 50

When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?

14 / 50

Any normalization that has occurred on a model can be reverted by using this feature.

15 / 50

When transferring non-consumable assets between stockrooms, how must they be transferred?

16 / 50

During an audit, when is the Expected Assets list populated in the asset audit form?

17 / 50

When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?

18 / 50

What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

19 / 50

What are the three tiers of Lifecycle Management? (Choose three.)

20 / 50

What fields does the ServiceNow Content Service normalize or enrich? (Choose four.)

21 / 50

What happens to the associated assets when you cancel a transfer order line on a transfer order?

22 / 50

What are baseline asset states? (Choose three.)

23 / 50

When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?

24 / 50

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?

25 / 50

What is the process of restructuring data to maintain consistency?

26 / 50

What is the difference between ITAM personas and ITAM Roles? (Choose four.)

27 / 50

What are ways to measure trustworthy data? (Choose four.)

28 / 50

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

29 / 50

Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

30 / 50

Which of the following are considered assets? (Choose three.)

31 / 50

Which is NOT a component of a hardware asset's lifecycle?

32 / 50

What is the third tier of the capability blueprint?

33 / 50

Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

34 / 50

Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

35 / 50

With regard to Contract Management notifications, what is the most important contract date to be aware of?

36 / 50

During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized". What is the most likely cause?

37 / 50

What are the three types of catalogs in ServiceNow? (Choose three.)

38 / 50

The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

39 / 50

Which of the following are valid substates of the Retired state? (Choose four.)

40 / 50

What information should be tracked in an asset record? (Choose two.)

41 / 50

Which catalogs support the request and procurement process? (Choose three.)

42 / 50

How can you automate the replenishment of stock levels?

43 / 50

Which of these tables are installed with Hardware Model Normalization? (Choose three.)

44 / 50

Which mobile app allows the user to conduct an inventory audit?

45 / 50

What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

46 / 50

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

47 / 50

To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

48 / 50

What is the global standard for product recognition used during hardware model normalization?

49 / 50

A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

50 / 50

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

Your score is

The average score is 61%

0%

What is HAM in ServiceNow
In ServiceNow, HAM stands for Hardware Asset Management. It’s a part of the broader IT Asset Management (ITAM) module, which helps organizations track and manage their hardware assets throughout their lifecycle. HAM in ServiceNow allows organizations to:
1. Track Hardware Assets
2. Lifecycle Management
3. Compliance and Audits
4. Financial Management
5. Optimization

By using HAM in ServiceNow, organizations can improve the efficiency and effectiveness of their hardware asset management processes, reduce costs, and ensure compliance with policies and regulations.