Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

What is the third tier of the capability blueprint?

What is the global standard for product recognition used during hardware model normalization?

During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

What fields does the ServiceNow Content Service normalize or enrich? (Choose four.)

What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

How can you automate the replenishment of stock levels?

Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

Which catalogs support the request and procurement process? (Choose three.)

When creating a list report that groups all assets by product model, which table is used?

What happens to the associated assets when you cancel a transfer order line on a transfer order?

What is the difference between ITAM personas and ITAM Roles? (Choose four.)

You may adjust a contract when it is in which of the following states? (Choose two.)

During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized". What is the most likely cause?

Which plugins for asset management functionality are inactive by default? (Choose three.)

What is the default state of a newly created asset?

When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

What is the process of restructuring data to maintain consistency?

Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory. What audit statuses are displayed as part of the results? (Choose four.)

Which is NOT a component of a hardware asset's lifecycle?

A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

How does an end user determine what consumables they have consumed?

What are ways to measure trustworthy data? (Choose four.)

The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

Which of the following are valid substates of the Retired state? (Choose four.)

During an audit, when is the Expected Assets list populated in the asset audit form?

Which of these tables are installed with Hardware Model Normalization? (Choose three.)

When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?

When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?

The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

When transferring non-consumable assets between stockrooms, how must they be transferred?

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?

What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

Which of the following are considered assets? (Choose three.)

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?

What is the default display name for an asset?

What information should be tracked in an asset record? (Choose two.)

Any normalization that has occurred on a model can be reverted by using this feature.

What are the three tiers of Lifecycle Management? (Choose three.)

With regard to Contract Management notifications, what is the most important contract date to be aware of?

What are the three types of catalogs in ServiceNow? (Choose three.)

What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

Which mobile app allows the user to conduct an inventory audit?

What are baseline asset states? (Choose three.)

When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?

• Assigned to
• Model
• Model category
• State
• Stockroom
• Substate

Once the content update adds hardware lifecycle data to your instance, can it be deleted?