1. ServiceNow Basic Frequent Question
  2. ServiceNow Core Frequent Question
  3. ServiceNow ITSM Frequent Question
  4. ServiceNow Service Portal Frequent Question
  5. ServiceNow Integration Frequent Question

ServiceNow ITSM Frequent Question

  1. Which is the Parent table for the incident, change, and problem?
    • Task Table
  2. How priority calculate in incident table?
    • The priority of an incident in ServiceNow is determined by considering various factors, such as impact and urgency.
  3. Tell the sequence of publishing a knowledge article.
    • Draft -> Review -> Publish

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