1. ServiceNow Basic Frequent Question
  2. ServiceNow Core Frequent Question
  3. ServiceNow ITSM Frequent Question
  4. ServiceNow Service Portal Frequent Question
  5. ServiceNow Integration Frequent Question
  6. Scripting- Array

ServiceNow ITSM Frequent Question

  1. Which is the Parent table for the incident, change, and problem?
    • Task Table
  2. How priority calculate in incident table?
    • The priority of an incident in ServiceNow is determined by considering various factors, such as impact and urgency.
  3. Tell the sequence of publishing a knowledge article.
    • Draft -> Review -> Publish

One response

Leave a Reply

Your email address will not be published. Required fields are marked *