Categories:
  1. ServiceNow Basic Interview Question
  2. ServiceNow Core Interview Question
  3. ServiceNow ITSM Frequent Question
  4. ServiceNow Service Portal Frequent Question
  5. ServiceNow Integration Frequent Question
  6. Scripting- Array
  7. ServiceNow HRSD Interview Question

ServiceNow ITSM Frequent Question

  1. Which is the Parent table for the incident, change, and problem?
    • Task Table
  2. How priority calculate in incident table?
    • The priority of an incident in ServiceNow is determined by considering various factors, such as impact and urgency.
  3. Tell the sequence of publishing a knowledge article.
    • Draft -> Review -> Publish

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