Below are commonly asked question in ServiceNow HR module :

1. Why do we need the HRSD module?
2. What is the difference between HR Criteria & User Criteria?
3. How can we define HR Criteria defined ?
4. What is COE?
5. What is HR Services?
6. What is the Lifecycle event?
7. How Lifecycle activity trigger ?
8. How does HR Document management work?
9. How HR cases assigned to the group?
10. How can we add or change the case creation from ?
11. What is the workspace name for HR Agent ?
12. Mentioned case lifecycle?
13. How can we manage HR skill?
14. What is HR Template?
15. What is service activity ?
16. What fulfillment types are available?
17. What is a case configuration?
18. How can user create HR Case in Bulk ?