getControl(), clearOptions() and removeOption() not running on Catalog Tasks or Requested Items
Use form.removeOption instead of g_form.removeOption
Before that use this method:
var form = typeof g_sc_form != "undefined" ? g_sc_form : g_form;
For more information: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547171
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