Importatent code – SnowExpert

Record Producer Script

This blog will discuss different types of script needs in Record Producer If you want to redirect the user after submitting the record producer from native view: producer.redirect = "catalog_home.do?sysparm_view=catalog_default"; If you want to redirect the user to portal: producer.portal_redirect = "sp?id=sc_home"; If you want to set some fields value : current.short_description = "Please reboot " + producer.cmdb_ci.getDisplayValue(); Put some work notes: current.work_notes = producer.variables.field_1 + '\n' + producer.variable.field2;

Generate Survey From Script

Generate Survey From Script If you want to generate a survey and assign a user from any […]

Use GlideAjax in Service Portal in onSubmit Client Script

Use GlideAjax in Service Portal in onSubmit Client Script You are correct that you cannot use synchronous […]

Revert Workflow to Old Version

Revert Workflow to Old Version by Script We can Revert back our workflow to OLD Version. Below […]

Call Workflow from Background Script

Call Workflow from Background Script You can call workflow from the background script

Group by Category Name for ServiceNow

Group by Category Name for ServiceNow

Impersonate user via Script

We can impersonate a user via ServiceNow server-side script.

Create email to approve and reject by notification and use inbound action to process

Create an email notification to show Accept and Reject button like below. Create a Notification to show […]

Generate DOC file from servicenow

You can create document file from servicenow and by script Then how to generate html code you […]

Set TimeZone and Get Value based on Timezone

Covert time based on timezone Get user current timezone